Restaurant Management
Rack runs restaurants, cafés, bars, bakeries, and hotels on a single cloud platform — built to simplify service, cut waste, and protect margins on every plate.
Dine-in, takeaway & delivery
Whether a guest is seated at a table, picking up takeaway, or ordering through a delivery platform, Rack manages the order from a single system — with a consistent workflow from the moment it’s placed to the moment it’s served.
The floor, organized
See table availability at a glance, assign waiters, and transfer tables or orders when the floor plan changes mid-service — so front-of-house can move faster and serve guests without the back-and-forth.
Real-time table availability and status
Waiter assignment and workload visibility
Move guests or active orders without losing the service trail.
Split one table by item, guest, or payment method.
Front-of-house to back-of-house, instantly
Orders route straight to the kitchen display in real time, cutting down on miscommunication between front and back of house, reducing errors, and speeding up preparation — no handwritten tickets, no shouting across a pass.
Know your true food cost
Rack tracks inventory down to the ingredient, not just the finished dish. Every sale automatically deducts the ingredients that went into it, giving you accurate food costing, tighter waste control, and stock levels that reflect what’s actually happening in the kitchen.
Recipe costing per menu item
Automatic ingredient-level stock deduction on sale
Compare recipe usage and waste against expected food costs.
Real-time ingredient stock levels
Beyond the kitchen
Manage suppliers and purchase orders, track stock transfers between locations, and get low-stock alerts before a key ingredient runs out mid-service.
For hybrid operations
For businesses that combine a retail counter with a food and beverage operation — a bakery with a café, a hotel with a gift shop — Rack manages both from a single platform and a single source of truth, rather than forcing two disconnected systems to somehow stay in sync.
No extra steps
Every bill generated is fiscally compliant, with eTIMS invoicing built into the flow to keep the business aligned with KRA requirements automatically. Accept cash, card, M-Pesa, bank payments, and split payments across the table with ease.
See the whole operation
Access real-time reports on sales, profitability, stock movement, and staff performance from anywhere, across one location or several — so decisions about menu pricing, staffing, and purchasing are grounded in current numbers.
Why Rack
Complimentary smart devices with select plans
Faster service and happier customers
Better inventory accuracy with less wastage
Improved operational efficiency
Easy to learn and simple to use
Scales effortlessly as your business grows
See Rack’s retail tools on your own products, your own branches.
