RETAIL MANAGEMENT
From single-till shops to multi-branch retail chains, Rack handles the sale, the stock, and the customer — so every transaction is fast at the counter and accurate everywhere else.
At the till
Barcode scanning and SKU/name/category lookup.
Customizable quick-access product buttons
Promotions, discounts, refunds, and returns
Multi-user, multi-cashier operation
Split payments across cash, M-Pesa, card, and account within one transaction.
FROM QUOTE TO CASH
Build a professional quotation, convert it straight into a sales order or invoice, and let Rack reserve the stock automatically. Every invoice generated is fiscally compliant out of the box, with eTIMS (Kenya) and EFRIS (Uganda) fiscalization built into the flow — not bolted on as an afterthought.
Quotations that convert directly to sales orders or invoices
Automatic stock reservation on order
Compliant, fiscalized tax invoices (eTIMS / EFRIS)
Branded, customizable invoice and quotation documents
Know who's buying
Rack keeps a full picture of each customer — purchase history, pricing level, segment, and loyalty status — so staff can offer the right price and the right service without guesswork. For customers who buy on account, set credit limits, track balances, and manage settlements without a separate system.
Stock, accurately
Stock levels update automatically with every sale, transfer, and count. Low-stock alerts flag what needs reordering before it becomes a lost sale, and batch/serial tracking gives you traceability for products where it matters. Running more than one location? Transfer stock between branches and warehouses with full visibility into what’s moving and where.
Real-time, automated stock updates
Low-stock alerts and reorder flags
Batch and serial number tracking
Warehouse management and inter-branch stock transfers
Physical stock counts with reconciliation
Growing beyond one till
Whether you’re running two shops or twenty, Rack gives you centralized control with real-time synchronization across every branch, warehouse, and POS terminal — plus consolidated reporting so head office sees the whole business, not just one location at a time.
Keep branches accountable
Capture and approve operational expenses at the branch level while maintaining centralized financial oversight — so local flexibility never means losing sight of the numbers.
See Rack’s retail tools on your own products, your own branches.
